THE PREMIER EPIC PROVIDER IN THE AREA

Our Fresno-based team is highly skilled in implementing and supporting Epic’s EpicCare Ambulatory software and has the EMR technical experience required by physician office settings. Whether a practitioner is in a hospital setting or private practice, PNA and EpicCare ensure that they always have a complete view of their patients’ medical records.

STRATEGY

Proven strategic and clinical expertise with Epic's Electronic Health Records.

Get the level of expertise, local training and commitment to customer support that outside vendors simply cannot match

Strategic Expertise

Clients choose PNA to realize clinical transformations not IT initiatives. Because of the clinical experience we bring to each practice’s implementation, we are able to re-engineer how you deliver care, allowing you to maximize the time you spend with patients while realizing the efficiencies that come with an optimized Epic installation.

Training

Sophisticated systems require hands-on, expert-level training. And that is exactly what you get at PNA. We are committed to providing an unsurpassed level of training and support for our clients. As a result, we offer PNA-led classes at PNA Headquarters in Fresno, California, available to all employees of our clients who are already using the functionality in their offices and have completed their pre-go-live, end-user training.

Local Support

The implementation, customization and training of any EMR demands hands-on, one-on-one time for your practice’s providers. As such, the value of having the PNA team right down the street cannot be overstated.

With a spacious training center as well as on-site implementation experts available at a moment’s notice, you can rest assured that you will never have to wait for an email to be answered or a phone call returned. The PNA team will be right with you every step of the way.

Practice Optimization

Following a go-live period, our PNA optimization team will revisit the practice and work with operational stakeholders to conduct prescribed optimization activities and finalize the transition to operational support and maintenance.

Ongoing optimization efforts will be conducted via the PNA community’s physician-governance mechanisms and will be informed by content and operational work groups composed of community practice representatives from the PNA constituency.

Physician Advocates with EPIC

Quite simply, this is exactly who we are. As clinical experts in Epic implementation, we understand your practice’s experience and needs, ensuring systemwide changes are not done in a vacuum.

Epic Advisory Council

PNA’s leadership is closely aligned and involved with Epic’s leadership. Through our involvement with advisory councils and participation in corporate-led initiatives, we are able to contribute to ever-evolving technological enhancements for the good of each and every one of our clients.